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Ivy Lane School

Ivy Lane School

Welfare and Pastoral Support

Miss Hayley Austin
Welfare & Pastoral Lead

At Ivy Lane School we are lucky to be able to call on the services of our own Welfare & Pastoral Lead. Miss Austin is based in the school all day 8.30am - 4pm Mondays to Fridays. She is on the school gate every morning between 8:30am and 8:40am, available to parents for general chats, or if more privacy is required, there is a room available indoors.

Our Welfare & Pastoral Lead is here to offer support for your children with any worries or anxieties they may be experiencing, but can also offer parents confidential support with issues they may feel are affecting their children. She is also able to signpost families to a wide variety of services including parenting groups, the school nurse, grief counselling and other voluntary agencies.

Miss Austin helps reinforce the nurturing and supportive environment that we provide at Ivy Lane School. 

Please feel free to contact Miss Austin on 01249 652556 or email welfareandpastoral@ivylane.wilts.sch.uk if you feel she could support your child or your family.

Parent Links

You will find information for parents and carers and links to external organisations on this page, click on the links for further information.

Wiltshire Library Service

Wiltshire Scrapstore- a Wiltshire based, registered children's charity with resources include a scrapstore, craft shop, library, badge machine hire service, training & workshops, and Accucut die-cutting service. 

Family Lives - a charity providing a helpline for parents and carers

Counselling Directory - the site is a counselling support network, enabling you to locate a counsellor close to you and appropriate to your needs.  This is a free and confidential service.

Wiltshire Council

Think U Know - information on Internet Safety for Children / Young People and their parents and carers

Top Marks - Education Information for Parents

Rise Trust - Children's Centre - Chippenham - assisting families in need of help and support and young people needing a chance to grow into able and responsible adults of the future.

Children and Families Services: 01249 707900.